Policies

Program Changes

Instructors or program content may change at Arts Umbrella’s discretion, without notice. Information on our online registration system should be considered the most up-to-date. Some programs and classes may have specific requirements and policies. Please contact Student Services for details.

Fees

Applicable program fees must be paid in full upon registration. A charge of $25 will apply to returned cheques. Payment can be made by cheque, cash, VISA, American Express, or MasterCard.

Class Cancellation Policy

Arts Umbrella reserves the right to cancel classes that do not meet minimum enrollment, and will cancel classes with an enrollment of 1–3 students up to two weeks prior to the program’s scheduled start date. Minimum enrollment numbers depend on studio capacity and availability of materials. Under most circumstances, cancellations will happen one to two weeks prior to the start date and families will be notified via phone and email. Students from cancelled classes may be transferred to another class free of charge. For classes with three or four enrollments, classes will run for up to two weeks plus two days before a cancellation decision. A pro-rated refund will be issued. Arts Umbrella will strive to provide a substitute rather than cancel a class in the event of instructor illness. In the case of such a cancellation, a replacement attendance date is scheduled. If it is not possible for Arts Umbrella to schedule a replacement attendance date, a pro-rated refund is supplied to all affected clients. No refund or make up is eligible for students who miss class.

Illness or Injury

A pro-rated refund may be issued outside of the above time guidelines if a written request is accompanied by a physician’s note.

Removal for Conduct

Arts Umbrella reserves the right to remove any student or parent who fails to comply with its rules and regulations, or who engages in any activity deemed contrary to the fulfillment of Arts Umbrella’s objectives. In such an event, Arts Umbrella will be owed the fees for the complete session. Bursary recipients will be asked to reimburse the full value of any bursaries used toward their current registration.

Age

Students enrolled in session-based programs must be the age of the specific class by session start date. Students enrolled in year-long programs must be the age of the class as of December 31. Arts Umbrella reserves the right to withdraw students who have been registered in an incorrect age category.

Diapers

For the courtesy of our faculty and other students, we can only accept students who are potty-trained. Pull up diapers not allowed.

Attendance

Every child who attends a class at Arts Umbrella must be registered. Instructors do not have the ability to register students. Attendance is taken at the beginning of each class and unregistered students will be directed to Student Services.

Parent Pick-up

Arts Umbrella is not responsible for students before or after class time. Repeated lateness may lead to discharge from the class with no refund.

Field Trips

Instructors may lead supervised excursions during class time. Parental permission for these excursions is required at time of registration. Student Services staff are informed as to location and times of all excursions by instructors before leaving the building.

Language

For safety reasons, all students must have a comprehensive understanding of English before attending classes.

Medical/Learning Needs

Parents/guardians are required to inform Arts Umbrella at the time of registration of any allergies, or physical, emotional, or learning needs their children may have.

Advertising and Publicity

Arts Umbrella reserves the right to photograph and film students and their work for advertising and publicity purposes. Arts Umbrella reserves the right to use student artwork for exhibition at no charge. Parental permission is requested at time of registration.


Withdrawals and Transfers

Please submit withdrawal and transfer requests in writing. Non-attendance or non-payment of outstanding fees does not constitute a formal withdrawal.
Requests related to Vancouver-area classes may be dropped off, faxed to 604.681.5285, or emailed to registration@artsumbrella.com.
For requests related to Surrey area classes, please call 604.535.1127 or email surrey@artsumbrella.com.

Fall, Winter, Spring Session
  • Withdrawals $25
  • Transfers: No fee
  • Deadline: 48 hours after the 2nd class
Year-Long Program Withdrawals (Dance and Theatre):
  • 2 weeks before start of program – full refund excluding non-refundable deposits
  • Once program has begun, before September 30 – Arts Umbrella retains 30%
  • Between October 1 and December 1 – Arts Umbrella retains 50%
  • After December 1 – Arts Umbrella retains 100%
Dance – Graduate Program:

A $100 administrative fee will apply to withdrawals. Arts Umbrella will refund program fees to students who withdraw (voluntarily or involuntarily) within each term as follows:

  • Before the First Day of Term: 100% Refund (less administrative fee and deposit)
  • First, Second, and Third Day of Term: 80% Refund (less administrative fee and non-refundable fees)
  • Fourth, Fifth Day of Term: 50% Refund (less administrative fee and non-refundable fees)
  • After Fifth Day of Term: No Refund
Spring Break & Summer Programs
  • Withdrawals: 48 hours before start of program $50 (full-day); $25 (half-day); not accepted after the deadline.
  • Transfers: No fee
Summer Dance Intensive
  • Withdrawals: 2 weeks before start of program $150; not accepted after the deadline.
  • Transfers: No fee

Important Dates 2018/19

When to Register

Fall, Winter, and Spring Sessions: Registration opens June 1, 2018
Spring Break Programs: Registration opens December 3, 2018
Summer Programs: Registration opens March 1, 2019

General Program Dates

Registration opens June 1, 2018. You may register for Fall, Winter, and Spring Sessions at once to ensure space in a class.
Fall Session: 12 weeks September 15 – December 7, 2018
Winter Session: 9 weeks January 7 – March 10, 2019
Spring Session: 11 weeks April 6 – June 17, 2019

General Program (Year-Long)

Our year-long programs have different dates. See program pages or contact Student Services for details.

Camps

Spring break dates Registration opens December 3, 2018
GRANVILLE ISLAND
Week 1: March 18 – 22, 2019
Week 2: March 25 – 29, 2019
SOUTH SURREY
Week 2: March 25 – 29, 2019

Summer program dates Registration opens March 1, 2019
GRANVILLE ISLAND
Week 1: July 2 – 5, 2019 (4 days)
Week 2: July 8 – 12, 2019
Week 3: July 15 – 19, 2019
Week 4: July 22 – 26, 2019

SOUTH SURREY Week 1: July 2 – 5, 2019 (4 days)
Week 2: July 8 – 12, 2019
Week 3: July 15 – 19, 2019
Week 4: July 22 – 26, 2019
Week 5: July 29 – August 2, 2019
Week 6: August 12 – 16, 2019

Summer Visual Arts Intensive dates

August 2019. Specific dates TBC. See program pages or contact Student Services for details.

Dance Program

Program Dates September 10, 2018 – December 16, 2018 January 7 – June 9, 2019
Registration for 2019/20 opens May 2019
Returning Students: May 1, 2019
New Students: June 1, 2019
Please contact us for more information at dance@artsumbrella.com

Recital June 6 – 9, 2019

Make-up classes June 10 – 14, 2019

Summer Dance Intensives
Junior Summer Dance Intensive
July 29 – August 2, 2019
August 5 – 9, 2019

Teen Summer Dance Intensive
July 29 – August 2, 2019
August 5 – 9, 2019

International Summer Dance Intensive
August 5 – 23, 2019

Arts Umbrella Closures

No classes or programs take place on the following days, unless otherwise noted for specific programs:

  • Labour Day: Monday, September 3, 2018
  • Thanksgiving Day: Monday, October 8, 2018
  • Remembrance Day: Sunday, November 11, 2018
  • Winter Break: Tuesday, December 25, 2018 – Tuesday, January 1, 2019
  • Family Day: Monday, February 18, 2019
  • Easter Weekend: Friday, April 19 – Monday, April 22, 2019
  • Victoria Day: Monday, May 20, 2019
  • BC Day: Monday, August 5, 2019

Extreme Weather Closure Procedure: In times of extreme weather, Arts Umbrella closure procedure aligns with that of the local public school district. In the event public schools are closed due to weather conditions, Arts Umbrella classes are also cancelled. Please check local radio, television, and school board websites for school closures.